Shipping policy
SHIPPING POLICY
Last Updated: September 8, 2026
Thank you for visiting and shopping at KORE. korehq.store. The following terms and conditions constitute our Shipping Policy.
1. ORDER PROCESSING TIME
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All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped with tracking details.
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Processing times may be slightly longer during high-volume periods, holidays, or promotional sales.
2. SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will normally update within 24–48 hours of shipment.
3. INTERNATIONAL SHIPPING, CUSTOMS, DUTIES, AND TAXES
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We ship internationally to select countries.
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KORE. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, duties, etc.).
4. DAMAGED, LOST, OR STOLEN PACKAGES
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KORE. is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or reach out to our team at contact@korehq.store with photos of the damaged packaging and items.
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Please save all packaging materials and damaged goods before filing a claim.
5. INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the buyer. If you notice an error in your shipping address, contact us immediately at contact@korehq.store before the order is dispatched.
6. CONTACT INFORMATION
If you have any questions about our Shipping Policy, please contact us at:
KORE.
Email: contact@korehq.store
Website: korehq.store